c baij Responsible Gaming — Keep Yourself Protected
c baij believes gaming is enjoyable only when it stays in control. On this page you can learn how to set limits, recognise warning signs, and get help when you need it.
Gaming is for fun, not stress
Casino and sports betting is a form of entertainment — just like going to the cinema or buying tickets to a sporting event. At c baij, we want every player to have fun while staying within their means and time. From the moment you register, our platform includes several voluntary protection tools that you can use at any time.
Gambling is never a guaranteed source of income — this is important to keep in mind. Every bet carries an equal chance of winning or losing, and there is no guaranteed profit over the long term. This is also clearly stated in c baij's Terms and Conditions. Never bet beyond your budget, and avoid the urge to place larger bets to recover money you have lost.
If at any point you feel that gaming is getting out of control, do not wait — reach out via our 24/7 live chat or contact us by email. Our support team is always ready to help in both Bangla and English.
Voluntary Protection Tools
c baij gives you a range of tools — set your own limits, your own way
Deposit Limit
Set a limit on how much you can deposit per day, week or month. Once a limit is lowered it takes effect immediately; to raise it you must wait through a set period.
Deposit ControlSession Time Limit
Decide in advance how many hours you want to play in one sitting. When the time is up, c baij will automatically alert you so you can take a conscious break.
Time ManagementTemporary Break (Cool-Off)
Temporarily close your account for anywhere from 24 hours to 6 weeks. During this time no bets can be placed and no deposits can be made — use it as a chance to clear your head.
Temporary BreakSelf-Exclusion
You can exclude yourself from the platform for an extended period or permanently. Once self-exclusion is active, the account cannot be reactivated for a minimum of 6 months.
Self-ExclusionActivity History
View your full betting history, a summary of wins and losses, and complete deposit and withdrawal records at any time — stay informed and make decisions based on facts.
Activity ReviewDirect Support
Connect with c baij's 24/7 live chat at any time. Speak in Bangla, describe your situation — our team will stay by your side and help you activate the right tools.
Support CentreRecognise the Warning Signs
If you notice any of these signs, stop and seek help
Spending beyond your budget
Putting money into bets before covering everyday expenses, or playing with borrowed money — this is the first and clearest warning sign.
Chasing losses
Immediately placing bigger bets after a loss to try to win the money back is a dangerous cycle — it typically makes things worse.
Disrupted sleep and daily life
Playing late into the night, being unable to give time to work or family, or repeatedly lying to hide how much time you spend — these are signs to take seriously.
Unable to stop playing
"Just one more bet" — this thought keeps coming back and sticking to your own set limits has become difficult.
Stress and anxiety
Gaming is causing anxiety, irritability or frustration, or you are turning to gaming to escape feelings of depression.
Hiding it from family and friends
Concealing how much you are playing or how much you are losing from those close to you — that sense of shame is itself a signal.
Where to Get Help
You do not have to face this alone — support is always available
c baij Live Chat and Email Support
The c baij support team is active seven days a week, 24 hours a day via live chat. You can speak in either Bangla or English. Get immediate help activating self-exclusion or a cool-off. Email: [email protected]
Family and Loved Ones
Talk to a family member about what you are going through — a parent, sibling or trusted friend. Support from family often works faster than professional treatment. Speak openly without feeling ashamed.
Professional Counselling
Talking to a mental health professional or addiction counsellor is the right step. This service is available at government hospital mental health departments and private counselling centres across Bangladesh. Regular counselling is the most effective path to a long-term solution.
Under our Privacy Policy, requests for help are kept completely confidential. Your personal information is not shared with any third party. Feel free to reach out for support.
c baij's Commitment
c baij is more than a gaming platform — we want every one of our users to play in a healthy and informed way. Below are the key points of our responsible gaming policy:
- Persons under 21 are strictly prohibited from opening an account or taking part in any games. We verify age through identity checks.
- Deposit limits, session time limits, cool-off and self-exclusion — all four tools are available free of charge to every user.
- Self-exclusion requests are processed within a maximum of 24 hours of submission.
- No bonus or promotion is designed in a way that pushes users beyond their limits.
- Our support team is trained and available 24/7 to assist with responsible gaming matters.
- If unusual patterns appear in your account activity, our team is automatically alerted and will reach out if needed.
- All personal data is protected with SSL encryption and handled in accordance with our privacy policy.