c baij Privacy Policy

1 Introduction

c baij is an online gaming and sports betting platform operated for users in Bangladesh. When you register on c baij or use our services, certain personal information is stored with us. This privacy policy explains what that information is collected for, how it is used, and what your rights are.

By accessing our platform or creating an account, you are considered to have accepted the terms of this privacy policy. This policy is linked to our Terms and Conditions and both apply together. If you disagree with any part of this policy, we ask that you do not use our services.

c baij places protecting its users' information as its highest priority. We believe your personal information is your asset, and keeping it secure is our responsibility.

2 Information We Collect

c baij collects information from you in several ways. This information is of two types — what you provide directly and what is collected automatically through your use of the platform.

2.1 Information You Provide Directly

Information you provide during registration and account management:

• Full name (in Bengali and English)
• Date of birth (for age verification)
• Mobile number
• Email address
• National ID or passport number (for identity verification)
• Payment details, such as bKash, Nagad, Rocket or Upay mobile account numbers
• Address details

2.2 Automatically Collected Information

When you use the c baij website or app, certain information is collected automatically:

• IP address and device identification details
• Browser type and version
• Operating system information
• Date and time of access
• Pages visited and game session details
• Transaction history (deposits and withdrawals)
• Betting and gaming activity logs

2.3 Information Received from Third Parties

In some cases we may receive confirmation of your information through payment processors or identity verification services. This process is done solely to ensure the security of your account.

3 How We Use Your Information

c baij uses your information only for specific and legitimate purposes. We never use your information for unnecessary or non-transparent purposes.

Ways your information is used:

• Account management: Completing the registration process, verifying login, and keeping your account secure.
• Identity verification: Confirming your age and identity, particularly to prevent access by minors.
• Transaction processing: Completing deposits and withdrawals and maintaining financial records.
• Customer support: Resolving your issues and providing assistance.
• Technical improvements: Improving platform performance and fixing errors.
• Fraud prevention: Detecting suspicious activity and protecting your account.
• Bonuses and promotions: Sending offers that apply to you.
• Responsible gaming: Monitoring unusual playing patterns to provide timely support.

c baij never sells your information to third parties for marketing purposes.

4 Data Storage and Security

c baij has implemented industry-standard technical measures to protect your information. Our servers are secured with SSL encryption, which keeps your information out of reach of third parties during transfer.

4.1 Security Measures

• Use of SSL/TLS encryption technology
• Password hashing and salting methods
• Restricted access — only authorised staff can view relevant information
• Regular security testing and audits
• Firewall and intrusion detection systems

4.2 Data Retention Period

Your information is retained for as long as your account is active. Even after account closure, information may be kept for a set period if required by legal obligations, fraud investigations or dispute resolution. After that period, information is securely deleted.

4.3 Your Responsibilities

You also play a role in keeping your account secure. Keep your password private, inform our customer support immediately if you notice any suspicious activity, and remember to log out after using a shared device.

5 Sharing Information with Third Parties

c baij does not sell your personal information. However, limited information is shared with certain trusted third parties to operate the platform.

5.1 Parties with Whom Information May Be Shared

• Payment processors: Mobile financial service providers such as bKash, Nagad, Rocket and Upay receive the minimum information necessary to complete transactions.
• Identity verification services: Third-party KYC services may be used for account verification.
• Technology service providers: Those who provide cloud hosting, analytics and security services.
• Game software providers: Studios such as Pragmatic Play, PG Soft, JILI and Evolution may receive relevant session data for game operation.

5.2 Legal Obligations

We may be required to provide information in response to valid requests from government authorities or law enforcement agencies. In such cases we provide only the information legally required.

5.3 Business Changes

If there is any change to c baij's business structure, user information may form part of that change. However, the new operator will be bound to comply with this privacy policy.

6 Cookie Policy

The c baij website uses cookies. Cookies are small text files stored on your device that help improve your browsing experience.

6.1 Types of Cookies

• Essential cookies: Maintain login sessions and ensure core platform functionality. Disabling these will prevent the site from working properly.
• Functionality cookies: Remember your language preferences, game settings and similar choices.
• Analytics cookies: Help us understand which parts of the website are used most, which assists in improving the platform.
• Security cookies: Prevent fraudulent activity and session hijacking.

6.2 Cookie Controls

You can control cookies through your browser settings. Keep in mind that disabling certain cookies may cause some c baij features to not work properly.

7 Your Rights

You have certain specific rights regarding your personal information on c baij. We fully respect these rights.

• Right of access: You have the right to know what information we hold about you. On request, we can provide a copy of that information.
• Right to rectification: If any of your information is incorrect, you can request that it be corrected.
• Right to erasure: In certain circumstances you can request that your information be deleted. However, if there are legal or contractual obligations, it may not be possible to delete all information.
• Right to restrict processing: In some cases you may request that we not use your information for specific purposes.
• Right to opt out of marketing communications: If you do not wish to receive promotional messages, you can opt out at any time.

To exercise these rights, contact our customer support. We aim to respond within 30 days. For requests related to responsible gaming, you will find more information on our Responsible Gaming page.

8 Protection of Minors

c baij is for persons aged 21 and above only. We do not knowingly collect or store information from minors under any circumstances.

Age is verified at the time of registration. If we find that a minor has created an account using false information, that account will be closed immediately and the associated information will be deleted.

If a parent or legal guardian believes their child has opened an account on our platform, please contact us promptly.

9 Policy Changes

c baij may update this privacy policy over time. Changes may be made if the scope of services expands, new technologies are introduced, or relevant legal changes occur.

For any significant changes, we will notify you in advance at your registered mobile number or email. Continued use of the platform after the updated policy takes effect will be considered acceptance of the new policy.

The "Last Updated" date at the top of this page will always show the date of the most recent version. To learn more about us, you can read our About Us page.

10 Contact Us

If you have any questions, concerns or requests regarding this privacy policy, contact the c baij support team. Our customer support team is available 24 hours a day, 7 days a week in Bengali and English.